Terms & Service

Terms & service

This Terms of Service (“Terms”) is between you and Levante LLC, doing business as VeroGlow (“VeroGlow,” “we,” “us,” or “our”), governing your access to and use of the website located at getveroglow.com and all related subdomains, products, services, content, communications, and tools offered by us (collectively, the “Service”).

COMPANY DATAS

Levante LLC is located at the following address: 30 N Gould St Ste R Sheridan, WY 82801,
Contact Email: hello@getveroglow.com - +(1)3073939764

By using the Service, you represent and warrant that you are at least eighteen (18) years old and have the legal capacity to enter into a binding agreement. The Service is not intended for use by children, and any use by individuals under eighteen (18) years of age is strictly prohibited.
By accessing, browsing, or purchasing products or services through the Service, you expressly acknowledge that you have read, understood, and agree to be bound by these Terms and all policies referenced herein, including our Privacy Policy, Refund Policy, Shipping Policy, and Disclaimers. If you do not agree to all of these terms and conditions, you may not access or use the Service.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We may revise and update these Terms at any time in our sole discretion. All changes are effective immediately when posted on the Service and apply to all access to and use thereafter.
Your continued use of the Service following the posting of revised Terms constitutes your
acceptance of the changes. You are expected to check this page periodically so you are aware of any updates, as they are binding on you.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and offer our Services to you.

SECTION 1 - ONLINE STORE TERMS PRODUCT DISCLAIMERS AND LIMITATIONS
Our products are cosmetic oral care items intended solely for cleaning, freshening, and
maintaining oral hygiene. They are not intended to diagnose, treat, cure, or prevent any disease, medical condition, or dental disorder. Any statements regarding benefits are limited to cosmetic or hygiene-related effects only.

The information provided through the Service, including product descriptions, images, and
customer reviews or testimonials, is for general informational purposes only and should not be interpreted as medical, dental, or professional advice. Individual results may vary significantly.
You should not rely on testimonials, reviews, research references, or user experiences as
indicative of typical results.

Users with dental, medical, or oral health concerns should consult a qualified dental or
healthcare professional before using any products. Any research references relate to individual ingredients and may not apply to our specific product formulations.
We make no guarantee of specific results. Users with existing dental conditions, gum disease, sensitivity issues, or ongoing oral health problems should consult a dental professional before use.
Any research references relate to individual ingredients, not necessarily to our specific product formulations. Professional recommendations or endorsements do not guarantee individual results.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence. Minors may not use our Services, website, or purchase any of our products.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your
Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over third-party networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. 
All references to “days” in any of our policies refers to calendar days. In the event of any
contradictions of terms in any of our policies the Terms of Use will control.

You agree not to access, cop, monitor, reverse engineer, frame, scrape, harvest, or otherwise use any data mining or similar data gathering or extraction methods on the Service. Use of any automated tool, script, bot, crawler, or similar device without our express written permission is prohibited.

SHIPPING AND DELIVERY

Delivery times are 4-11 working days. Unless otherwise agreed, orders must be delivered within 30 days of purchase. Risk of loss passes to you upon delivery.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, incomplete or not current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is solely at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. We do not warrant that any information on the Service constitutes healthcare guidance or that it is suitable for your individual circumstances. Reliance on any content on the Service for decisions related to oral health or medical conditions is solely at your own risk.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES
We do not warrant that the quality of any products, Services, information, or other material
purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
IMPORTANT HEALTH DISCLAIMER: Our products are cosmetic oral care items only - NAICS 446199 (Personal Care Retail). We make no medical claims or provide any warranties about product effectiveness. Users with dental problems, gum disease, or oral health conditions should consult a dental professional before use.
Do not rely on our products as medical treatment or as a substitute for professional dental care.
We do not warrant that the quality of any products, Services, information, or other material
purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
By purchasing a subscription product from VeroGlow, you agree to the following subscription terms:

All subscription purchases are subject to a mandatory initial commitment period of ten (10) calendar days beginning on the date of your first successful charge. During this initial 10-day period, subscriptions may not be canceled, paused, refunded, or modified for any reason.
After the initial 10-day period has elapsed, you may cancel or modify your subscription at any time through your customer account portal or by contacting our support team, provided such changes are made prior to your next scheduled billing date.
You acknowledge and agree that:
• All charges processed during the initial 10-day period are final and non-refundable
• Failure to cancel before the next billing cycle will result in automatic renewal and billing
• Cancellation requests submitted after an order has been processed or shipped will not be eligible for refunds
• Chargebacks or payment disputes initiated in violation of this policy may result in account suspension or termination
By completing your purchase, you expressly acknowledge and agree to this subscription
commitment and waive any right to cancel within the initial 10-day period except where required by applicable law.
For more details, please review our Refund Policy.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control over nor input into.
You acknowledge and agree that we provide access to such tools ”as is” and “as available”
without any warranties, representations or conditions of any kind and without any endorsement.
We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from
third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us.
We are not responsible for examining or evaluating the content or accuracy and we do not
warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites.
Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction through them. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments or new ideas or products implemented by us; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments.
You are solely responsible for any comments you make and their accuracy. We take no
responsibility and assume no liability for any comments posted by you or by any third-party.
MEDICAL CLAIMS PROHIBITION: You agree that any comments, reviews, or testimonials you submit will not make medical claims about our products. You understand that our products are cosmetic oral care items only and agree not to represent them as medical treatments or cures.
Any user-generated content that makes medical claims may be removed at our discretion.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 10A- ACCESS AND ACCOUNT SECURITY
We reserve the right to withdraw, modify, or discontinue the Service, or any part thereof, at any time without notice. We may restrict access to some or all of the Service from time to time in our sole discretion. If the Service permits account creation now or in the future, you are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account. We reserve the right to disable or terminate any account at any time if, in our judgment, you have violated these Terms.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service
or any related website for violating any of the prohibited uses. (l) to make medical claims about our products or represent them as treatments, cures, or medical devices when they are cosmetic oral care items only; or (m) to use our products for any medical purpose or as a substitute for professional dental or medical care; (n) using the Service in a manner that could expose VeroGlow to regulatory, consumer protection, or product liability risk, including misuse of products or misrepresentation of product claims.
You may not use the Service or any content for any commercial purpose, including resale,
reproduction, distribution, or exploitation of any portion of the Service, without VeroGlow's prior written consent.

 DISCLAIMER OF WARRANTIES - HEALTH AND SAFETY REPRESENTATIONS
By purchasing and using our products, you represent, warrant and agree that:

1. Our products are cosmetic oral care items intended for cleaning, freshening, and maintaining oral hygiene only and are not intended to treat any medical conditions
2. You will read and follow all product instructions and warnings
3. You will discontinue use if you experience any adverse reactions
4. You will consult a dental or medical professional for all oral health concerns
5. You will not rely on our products for treating any medical l condition
6. You understand that individual results may vary significantly
7. You will not make false or medical claims about our products to others
Failure to comply with these representations may result in termination of service and additional liability under the indemnification clause.

SECTION -INTELLECTUAL PROPERTY RIGHTS
The Service and all content, features, and functionality, including but not limited to text,
graphics, images, product names, logos, designs, videos, and software, are owned by or licensed to VeroGlow and are protected by United States and international intellectual property laws.

These Terms grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use only. No right, title, or interest in or to the Service or any content is transferred to you, and all rights not expressly granted are reserved by VeroGlow.

DISCLAIMER OF WARRANTIES: limitation of liability to the maximum extent permitted by law, in no event shall veroglow, its affiliates, officers, directors, employees, agents, contractors, service providers, licensees, or licensors be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or relating to these terms or the service, including but not limited to loss of profits, loss of revenue, loss of data, cost of substitute goods or services, or any damages related to personal injury, allergic reactions, sensitivity, or adverse effects from product use, even if advised of the possibility of such damages, except where prohibited by law, veroglow's total aggregate liability arising out of or in connection with these terms or the service shall not exceed the amount you have paid to veroglow for the specific product or service giving rise to the claim during the twelve (12) months preceding the event giving rise to such claim.

SPECIFIC HEALTH-RELATED LIMITATION: In addition to the above limitations, VeroGlow shall not be liable for any health-related damages including but not limited to:
- Medical expenses, dental treatment costs, or healthcare-related expenses 
- Allergic reactions, sensitivities, or adverse effects from product use whether in compliance with all directions or contrary in any way thereto
- Complications arising from failure to consult healthcare professionals at any time
- Reliance on product testimonials, endorsements, or user experiences
- Claims made by third-parties that our products can treat, cure, or prevent medical conditions
- Any and all damages from using products contrary to instructions or warnings
The Service may contain links to third-party websites or resources. These links are provided for convenience only. VeroGlow has no control over and assumes no responsibility for the content, policies, or practices of any third-party websites. Accessing third-party sites is at your own risk.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless VeroGlow and its affiliates, officers, directors, employees, agents, and service providers from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use or misuse of the Service or products, violation of these Terms, violation of applicable law, or infringement of any third-party rights.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
These Terms of Service are effective so long as you continue to access or websites and/or use our Services or products. You may not terminate these Terms of Service while any continued use of our Services or products or website continues. .
If in our sole judgment you fail, or we reasonably suspect that you have failed, to comply with any material term or provision of these Terms of Service, we  may, in our sole discretion, terminate  your access to our Services or products without notice, and you will remain liable for all amounts incurred  up to and including the date of termination, and such amounts will continue to accrue after the date of termination of your access to our Services or products until such time as we determine to seek the payment of such amounts to us within the statute of limitations.
All provisions which by their nature should survive termination, including disclaimers, limitation of liability, indemnification, arbitration, and governing law, shall survive termination.

SECTION 17 - ENTIRE AGREEMENT
Our failure  to exercise or enforce any right or provision of these Terms of Service shall not
constitute a waiver of any such right or provision.
These Terms of Service and any policies or  rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. 

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law principles. Any legal action must be brought exclusively in the state or federal courts located in Wyoming.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@getveroglow.com
Our contact information is posted below.

SECTION 20A - STATUTE OF LIMITATIONS
Any claim arising out of or related to these Terms, the Service, or products must be commenced within two (2) years after the cause of action accrues or be forever barred, to the maximum extent permitted by applicable law.

SECTION 21- GEOGRAPHIC RESTRICTIONS
The Service is operated from the United States and is intended for use by individuals located in the United States. We make no representations that the Service is appropriate or available for use in other locations.

Section 22 - CLASS ACTION WAIVER

22. DISPUTE RESOLUTION, MANDATORY ARBITRATION AND CLASS-ACTION
WAIVER
22.1 Definitions. “VeroGlow,” “we,” and “our” mean Levante LLC, d/b/a
getveroglow.com “Dispute” covers any claim arising out of or relating to these Terms, our Site, products, or communications including questions of arbitrability.
22.2 Informal Resolution. Before filing, you must send a written Notice of Dispute to Legal
Dept., Levante LLC and e-mail a copy to hello@getveroglow.com. Include (a) your name, account address, and phone; (b) the facts; and (c) requested relief. The parties will have ninety (90) days to resolve the dispute informally.
22.3 Binding Arbitration. Unresolved Disputes will be decided by a single arbitrator under the AAA Consumer Arbitration Rules, governed by the Federal Arbitration Act (FAA). Judgment on the final award may be entered in any court with jurisdiction thereof.
22.4 Delegation. The arbitrator alone will decide all gateway issues, including validity, scope, and enforceability of this section 22.
22.5 Class-Action Waiver. YOU AND LEVANTE LLC MAY SUE EACH OTHER ONLY INDIVIDUALLY NOT IN CONNECTION WITH ANY CLASS, COLLECTIVE, CONSOLIDATED CLAIMS, ATTORNEY GENERAL ACTIONS, OR REPRESENTATIVE ACTIONS. If this waiver is entirely invalidated for a particular claim, that claim may proceed in court; all others will remain in arbitration.
22.6 Small-Claims Option. Either party may litigate an individual Dispute in the small-claims court of Sheridan, Wyoming, if the claim qualifies.
22.7 Mass-Filing Protocol. If ≥ 25 similar demands are filed within 90 days, the AAA shall batch them (≤ 50 per batch) and defer later fees until earlier batches conclude; statutes of limitation toll from Notice through the final batch.
22.8 Costs. VeroGlow pays AAA and arbitrator fees exceeding the consumer’s court-filing fee in a court of proper jurisdiction, unless the arbitrator finds the claim frivolous, in which case the loser pays all fees and costs of VeroGlow pertaining to the Dispute so found. Each side covers its own lawyers unless statute or the arbitrator concludes otherwise.
22.9 Confidentiality. All arbitration filings, hearings, and awards are confidential except as
required to enforce or vacate an award or by law or by court order.

MESSAGING TERMS AND CONDITIONS
Consent to Receive Messages: By opting into VeroGlow messaging program, you agree to receive marketing text messages, including cart reminders, at the phone number you provide. VeroGlow controls the messaging program and may change the frequency of messages at any time.
No Purchase Necessary: Opting into VeroGlow messaging program is not a requirement for purchasing any products or services.

Agreement to Policies: By opting in, you accept VeroGlow Privacy Policy and Terms of Use, and you consent to the processing of your information as described in those documents.

Contact Us: For questions or comments, email VeroGlow at hello@getveroglow.com.